PRIVACY POLICY

Last updated: September 22, 2026

This Privacy Policy explains how Ridden, Inc. (“we”, “us”) collects, uses, and shares information when you use Ridden (the “App”). By creating an account or using the App, you agree to this Policy. If you do not agree, do not use the App.

1. Who we are

Ridden, Inc. operates Ridden, a social skill game. Contact: legal@getridden.com (privacy) and support@getridden.com (support).

2. Information we collect

Account: email address (including Apple Hide My Email relays), username, display name, password hash or Sign in with Apple / Google identifiers, avatar photo, invite / referral codes, and optional profile stats.

Gameplay: table and game records, bids, calls, round results, win/loss, seat status, and bill serial numbers you submit for play. Serial numbers are used only to count digits for that table.

Media: camera and microphone during live tables (real-time video and audio through our call provider). We do not keep a permanent recording of live tables on our servers. Avatar and bill images you upload are stored so the App can show them.

Wallet: in-app Credit balance, reserved buy-ins, purchase receipts, and App Store / Play transaction IDs. We do not receive your full card number. Apple or Google process payments.

Device: push notification token, app version, and coarse diagnostics (crashes, failed requests). We do not sell advertising IDs and we do not use the App to track you across other companies’ apps for ads.

3. How we use information

To create and secure your account; run tables and settle Credits; show you and others at a live table; send transactional notices (your turn, table started, purchase confirmed); prevent fraud, abuse, and cheating; meet App Store and legal duties; and improve reliability. We do not sell your personal information. We do not use your camera, microphone, bill photos, or serial numbers to train third-party AI models.

4. What other players can see

At a table, other seated players can see your username, display name, avatar, live camera and microphone if you join a live game, public stats you choose to show, and — only at the final two-player reveal — the folded corner of the bill you locked for that table. They cannot see your email, password, purchase history, or full photo library.

5. Processors

We use service providers who process data on our instructions: Supabase (database, auth, storage, functions), Daily.co (live video and audio), Apple and Google (sign-in and in-app purchases), and Expo, Apple, and Google (app delivery and push). Each has its own policy. Live video is transmitted through Daily.co to other players in that room.

6. Camera, microphone, and photos

Camera: scan a bill and appear at a live table. Microphone: speak at a live table. Photos: avatar and optional bill images. You can deny a permission in iOS Settings; some features will not work. Turning off the camera or microphone during a live table does not delete your account.

7. Retention

We keep account and gameplay records while your account is open and for a limited period after closure as needed for fraud, disputes, tax, and legal holds. You may request deletion (see Section 9). Backups may lag for a short period.

8. Children

Ridden is for users 18 years or older. We do not knowingly collect personal information from children. If we learn we have, we will delete it. Parents: write legal@ridden.app.

9. Your rights and deletion

You may access or update profile fields in the App. You may delete your account in Profile, then Delete Account. Deletion removes your login, profile, avatars, stored bills, and push token. Game history needed for other players’ records may be retained in anonymized or aggregated form. Credits are forfeited on deletion and are not refunded except as Apple’s refund rules require.

Depending on where you live (including California and the EEA/UK), you may also request access, correction, export, or restriction. Email legal@ridden.app. We will not discriminate against you for exercising privacy rights.

10. Security and international transfer

We use HTTPS, access controls, and hosted infrastructure. No method is 100% secure. Servers may be in the United States. If you use the App from elsewhere, you instruct us to process your information in the U.S.

11. Changes

We may update this Policy. The “Last updated” date will change. Material changes may also be noted in the App. Continued use after the update means you accept the revised Policy.

12. Contact

Privacy: legal@getridden.com
Support: support@getridden.com
Web: https://getridden.com/privacy